Flexible Returns and Exchanges: We understand that sometimes things don't quite work out. That's why we're thrilled to offer hassle-free returns and exchanges. If you're not completely satisfied with your purchase, you can return or exchange it within 30 days of receiving your order.

Markdown Magic Returns: Markdown Magic items are also eligible for returns and exchanges within the 30-day window. We believe in the magic of finding the perfect piece, and if it doesn't enchant you, we'll gladly assist you in making it right.

Damages and Lost Shipments: We've got you covered in case of lost, broken, or missing items during shipment. For added peace of mind, consider opting for our Route Package Protection at checkout. If any issues arise, reach out to us within 7 days of receiving your order, and we'll swiftly address the situation.

Defects, Damage, or Wrong Items: Give your order a thorough inspection upon arrival. If you discover any defects, damages, or receive the wrong item, contact us within 7 days of the package being marked as "ARRIVED" for a full refund or exchange.

Promo Code Freedom: Feel free to use one promo code per order at checkout. Unfortunately, we cannot apply promotions retroactively to orders placed before the promo period. For any concerns related to promotions or cancellations, refer to our Order Cancellation policy.

Order Cancellation: Changed your mind? No worries! You can request a cancellation within 24 hours of placing your order. Please note that after this period, our system is set, and we won't be able to make changes. Reach out to cancel at thediva@dragstardiva.com.

Customer Support: We're here to assist you! If you have any questions about our return policy or need clarification, feel free to reach out to us at thediva@dragstardiva.com. Our dedicated team is ready to help and ensure you have the best shopping experience.